Frequently Asked Questions (FAQ)

Here you will find answers to the most frequently asked questions we receive. If you don't find what you are looking for, don't hesitate to contact us.

Shipping & Delivery

Orders placed Mon-Fri by 3:00 PM are shipped the same day. Orders placed later, on weekends or holidays, are shipped the next business day.

Contact us immediately at 24410 61112 (Mon–Fri 10:00–18:00) or at info@likebrands.gr, providing the order number and the correct details.

Yes, as long as it has not been shipped yet. Contact us directly at 24410 61112 (Mon–Fri 10:00–18:00) or at info@likebrands.gr.

If 3+ business days have passed since shipment, contact us for immediate update.

Deliveries take place on working days, from Monday to Friday, between 09:00 and 17:00.

There is no option to select or set a specific delivery time.

Our company is not responsible for delivery delays that are not due to us, such as in cases of bad weather, strikes or other unforeseen circumstances.

The courier will make another delivery attempt on the next business day or on the day that there is a route for your area. You can also pick up from your local courier store.

Yes! Free over €50 (General Post or Box Now) and over €80 (ACS or ELTA Courier).

"

Contact us at 24410 61112 (Mon–Fri 10:00–18:00) or at info@likebrands.gr to check the remaining shipment.

"

No, we only operate online and are based in Karditsa.

No, all shipments are made via courier.

You can see the available shipping countries during checkout. *Products containing batteries are not shipped outside Greece.

Orders & Payments

Everything you see available on the site is available in our warehouse and ready to ship.

You will receive a confirmation email once you register.

Yes, if it has not been sent yet. Call 24410 61112 (Mon–Fri 10:00–18:00) or send an email to info@likebrands.gr.

"

Yes, as long as the order has not been shipped yet. Call 24410 61112 (Mon–Fri 10:00–18:00) or send an email to info@likebrands.gr and let us know.

"

Yes, at likebrands.gr registration is not necessary to place an order. Please enter your email address correctly to receive a confirmation email.

- Cash on delivery to the courier ( +2.00 € ).
- Debit or credit card (payment is completed securely via Stripe on our page).
- Apple Pay.
- Google Pay.
- PayPal , easily and without additional charge.
- Klarna , with secure payment completion on the Klarna page.
- IRIS , with secure payment through Viva.

Yes, you can pay with IRIS.

Payment is completed securely through Viva, following the instructions displayed during checkout.

In some cases of very large amounts, prepayment may be requested.

Yes, simply enter your company's VAT number in the relevant field during checkout. During invoicing, we will automatically generate the billing information based on the VAT number.

Returns

"

You have the right to return within 14 days, as long as the product is unused and in its original packaging. Contact us for instructions at 24410 61112 (Mon–Fri 10:00–18:00) or send an email to info@likebrands.gr .

"

No, the packaging must be intact. If you simply opened it without damage, you can return it.

"

Contact us at 24410 61112 (Mon–Fri 10:00–18:00) or send an email to info@likebrands.gr for return instructions. Once we receive the return, we will proceed with an inspection (within 5 days) and you will be informed of the next steps.

"

Returns/exchanges are made exclusively through your Skroutz account as Skroutz takes care of the entire process.

The refund will be processed by us within 5 business days of receiving the product. The credit time depends on the payment method:

Yes, electronic accessories are covered by a 2-year warranty as well as a 7-day DOA for immediate replacement. Proof of purchase is required.

Product Compatibility

Check the model number/name in your phone's Settings and purchase based on that.

Find the model number from the Watch app on your iPhone. All bands list the models and sizes they fit in the title. Please check carefully before completing your order.

Additional Services

No, but the products come with instructions.

Yes, for mobile accessories and small products. Please inform us immediately upon placing your order (before it is shipped) at 24410 61112 (Mon–Fri 10:00–18:00) or at info@likebrands.gr.